Razorpay
Full-stack payments and business banking for Indian businesses
Founded 2014 HQ Bengaluru India
Best for
- Indian D2C brands selling on Shopify/WooCommerce
- SaaS founders billing INR with subscriptions
- Marketplaces needing split payments via Route
- Startups wanting payments + payouts in one stack
Not ideal for
- Merchants prioritizing sub-1% MDR (negotiate at scale)
- Pure international SaaS billing in USD (Stripe is smoother)
- Businesses needing instant 24x7 phone support on starter plans
Key features
- •UPI, cards, net banking, wallets, EMI, BNPL
- •Payment links and pages (no-code)
- •Subscriptions and recurring payments via UPI Autopay/eMandate
- •Razorpay Route for split payments
- •Smart Collect (virtual accounts) for B2B reconciliation
- •Instant settlements (paid add-on)
- •RazorpayX neobanking and payouts
- •International payments (USD/EUR/GBP)
- •Magic Checkout (1-click for D2C)
- •QR codes and POS
Razorpay — Pros
- +Best-in-class developer docs and SDK coverage
- +Single dashboard for payments, payouts, banking
- +Strong UPI Autopay and eMandate flows
- +Magic Checkout reduces D2C cart abandonment
- +Healthy plugin ecosystem for Indian platforms
- +Settlements reliable at T+2 (T+1 available)
Razorpay — Cons
- −MDR not the lowest in market — Cashfree/PayU often cheaper at scale
- −Support response slower for non-enterprise tiers
- −International card success rates trail Stripe
- −KYC and onboarding can stall for non-standard business types
- −Some advanced features (instant settle, Magic) cost extra
Integrations
ShopifyWooCommerceMagentoWebflowWixZohoTallyZapierSalesforceStripe (via Atlas)
Indian context
- GST: Auto-applies GST on fees; GST invoice in dashboard
- INR billing: Yes
- UPI support: Yes
- IST support: Mon-Sat 10am-7pm IST (email 24x7)