AiSensy
WhatsApp Business API and marketing platform for Indian SMBs
Founded 2020 HQ Gurugram India
Best for
- D2C brands running WhatsApp marketing in India
- EdTech and lead-gen businesses with high-volume broadcasts
- SMBs new to WhatsApp Business API
- Teams wanting click-to-WhatsApp ad funnels
Not ideal for
- Enterprises with custom CPaaS needs (Gupshup/MSG91 fit better)
- Teams needing deep conversational AI/NLU
- Use cases needing voice or SMS in same tool
Key features
- •Official WhatsApp Business API (Meta Tech Partner)
- •Broadcast campaigns (no daily limits)
- •Click-to-WhatsApp ads management
- •Drip campaigns and triggers
- •No-code chatbot builder
- •Live chat with multi-agent support
- •Template message creation and approval
- •Catalog and product messages
- •API for developers
AiSensy — Pros
- +Affordable INR-priced plans
- +Easy onboarding to WhatsApp API
- +Strong broadcasting features
- +Click-to-WhatsApp ad integration is well-built
- +Good Indian support
AiSensy — Cons
- −Bot builder less powerful than enterprise CPaaS
- −Reporting depth is moderate
- −Higher tiers needed for team chat at scale
- −Conversation pricing on top of plan can surprise
- −Less suitable for complex enterprise routing
Integrations
ShopifyWooCommerceRazorpayZapierHubSpotZohoGoogle Sheets
Indian context
- GST: GST charged on plan and conversation fees
- INR billing: Yes
- UPI support: Yes
- IST support: Mon-Sat 10am-7pm IST